Well I sent an email to Mittoni Sales Team and linked to this thread, and provided a brief update at my problem.
Guess what, they didnt even read it!
they just sent me a link of all suppliers in AUS of where to buy
Let it be said that there is no true customer service anymore, all of these organisations are here for a short time to make as much $$$ then vanish!
They should all go and work for the oil company as they screw everyone in the same way!