[Oli]

lolek, you are complaining about the Ita Kaze not fitting your case. Well that's the risk with every add-on you're buying for your PC! You have to check and test for yourself.

Scythe's biggest CPU coolers are also not fitting on many mainboards or cases. No one would think of putting a Mugen in a slim HTPC case. Every customer has to check for himself if the product fits in his setup. Scythe does not guarantee for any combination. That's absolutely NORMAL. Or you have to make a deal with you local retailer that you can return the item if it doesn't fit. But that is not Scythe's business!

You are also complainig about fan speed and so on - you can read this technical data IN ADVANCE BEFORE buying the product. Absolutely no sense in complaining about it afterwards.

All in all Scythe can't (and shouldn't help) you with this - you can chat with your retailer if he can offer you any solution but as far as i can see the manufacturer is not responsible if a certain part doesn't fit in your certain setup. That's a risk that's inherent in life i'm afraid.

If you want your money back ask your retailer. And Scythe will probably think about your proposals for improving Ita Kaze but you cannot seriously think of Scythe giving you your money back when you didn't check in advance if the product fits your setup. And if you need to buy it to check it then you have to make the deal i already mentioned with your retailer.

In Germany you can send all items back that don't please you within two weeks. If this is handled otherwise in your country then it is a case for the politicians to change the legal situation and make it more customer friendly.


Bye Oli