
07-31-2008, 07:32 AM
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Marketing & Support
Join Date: May 2008
Location: Hamburg
Posts: 642
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Hello avmf8,
newer coolers like 775 use a completely new mounting system, that's the reason, why they were attached e.g. with pushpins or screws. But if you have a look at AM2/AM2+ and 939 you will find mounting-methods similar to those of 478. The reason is quite simple: Screws could damage the mainboard, but when u use a device like these plastic mounting-kits it is nearly impossible to destroy something on the mainboards PCB.
You are asking "how could I know" quite oftenly - actually, NOW you know, so I don't get it why you are still asking us to support you giving a retention bracket for free. Same for the Info that you could get this bracket at ebay.ca - now you know this, why don't you use the new information?
So if you are sure, that the broken retention-module was not your fault, you have to ask the mainboard-supplier. But I guess, you are out of the warranty-period, so he will tell you, that you have to buy the module by yourself.
Of course, I understand that you are not happy and that your situation regarding shipment costs etc. is not satisfactory. But unfortunately, we just can't do anything for you, because we don't have to do support for your mainboard - I hope you can understand this. Just an example: When you buy a desk with some special appliance for your monitor and this appliance gets broken - whom would you ask for replacement? The manufacturer of your desk or the manufacturer of you monitor?
Cheers,
Stefan
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